Rock Sun Lounger

Delivery & returns

Delivery:

Our FREE Mainland UK Delivery Service excludes Scottish Highlands, Ireland and other remote areas. Due to additional courier charges, a surcharge will apply to Scotland, ROI, and areas outside Mainland UK. The delivery charge will be calculated on checkout depending on your postcode.

RETURNS:

We offer a 14 Day Money Back Returns Policy.

Please note that we will only accept returns if the item is undamaged and in the original packaging. The customer is responsible for the cost incurred for returning the item.

Please ensure that any items being returned are sent by recorded and signed delivery. We will not be responsible for any loss or damage of items if they are not sent via recorded delivery.

If you wish to discuss returning an item or wish to raise a return label then please contact us on:

returns@theoutsidelivingroom.com

If there is damage to the product or something is not as described, then please contact our customer services team to discuss. It would be helpful to our team if you can take photographs of any damage/issues, this will assist us in making a decision on how to move forward.

info@theoutsidelivingroom.com