Delivery & Returns
Our FREE Mainland UK Delivery Service excludes Scotland and Ireland. Due to additional courier charges, a surcharge will apply to Scotland and Ireland. Please contact us on firstname.lastname@example.org and we will be happy to give you a quote before you make a purchase. We have a number of delivery companies who work with us, so we will always ensure we offer you the best price to ensure your items are delivered safely and on time.
We deliver to your home using a door to door service. The drivers will place the product in the nearest and safest place to your front door.
Each piece is bespoke and hand made to order. Unfortunately, this means that you are unable to return the product or request a refund. However, if there is damage to the product or something is not as described, then please contact our customer services team to discuss. It would be helpful to our team if you can take photographs of any damage/issues, this will assist us in making a decision on how to move forward.